Lauren is a driver. Ensuring Platinum stays ahead of the curve in our customer experience, and in our processes. 

With 17 years in the travel industry across various roles – including corporate event management, leisure, account management and technology – she brings a holistic perspective to the inner workings of our organisation. 

What does she value most about Platinum? The exceptional team, all dedicated to personal and company growth. Lauren thrives on cross-department collaboration and loves to devise innovative solutions for today – and tomorrow. 

Beyond work, Lauren enjoys strategic board games. And one day she plans to make her own. Keep an eye out!

Ryan joined Platinum in 2023. His mission? To solidify Platinum’s leadership in the travel management sector through strategic growth, enhancing its already solid reputation.

With 18+ years of experience in the travel industry, Ryan’s journey has seen him in roles from operations to sales to CEO.

His expertise lies in strategy, sales, account management and leadership. And he thrives on driving his team from strength to strength. 

But listening is Ryan’s true superpower. He knows that success stems from hearing those impacted by decisions and translating diverse needs into cohesive strategies.

So why the travel industry? Well, the bug bit him early. At just 11 years of age, he took a solo journey to New Zealand. An experience, that ignited his passion for exploration – and clearly, he’s never looked back.

Laura brings a unique blend of skills in sales, account management, marketing and public relations to the table.

With over 15 years of experience in managing and developing strategic accounts within the corporate travel and tourism industry, Laura is dedicated to transforming client experiences through customised solutions and trusted partnerships.

Laura leverages her extensive industry knowledge and expertise to identify new opportunities, nurture relationships and deliver innovative solutions tailored to her client’s needs.

The brains behind the tech, Dayne makes sure our clients integrate seamlessly into our systems – while also keeping our internal tech running smoothly.

Dayne’s expertise is extensive, with a deep understanding of travel technology, including GDS and OBEs.

Dayne is a top-tier problem solver who relishes in client puzzles – and delivering innovative solutions wrapped in exceptional service. 

Dayne’s journey began as a Business Travel Consultant at Platinum in 2015, later transitioning full-time into a tech role. 

Outside the office, Dayne is an avid football fan – especially when it comes to Manchester City. He’ll happily lose sleep to ensure he watches every game live.

David navigates Platinum’s day-to-day operations, talent training and customer service. His diverse expertise spans corporate customer service, leadership, training and events management.

What fuels his passion? Witnessing his team’s remarkable growth. In both numbers and experience. 

David’s journey in the travel industry began after a transformative gap year in Europe in 2005. Graduating from Jetset Training College in 2006, he quickly rose to lead a team of 17 consultants. 

From there, he explored event management and incentive travel before joining Platinum Travel. His home now since 2016.

Marcel is the financial backbone of our corporate travel operations. He excels in reporting, data analysis, problem-solving and self-learning. It’s no wonder he is an integral part of our team. 

His career in finance began nearly a decade ago with an entry-level role at one of Platinum’s clients. After completing full-time accounting studies at university, he was thrilled to land at Platinum. And today, he thrives on the dynamic challenges of the travel sector. 

Beyond numbers, Marcel is a skilled photographer – capturing meaningful moments every chance he gets.

Emma has a sharp eye for detail and impeccable time management – making her the obvious choice to orchestrate our conferences, from the flights through to the fun. 

Emma excels in negotiating rates, understanding clients’ expectations and expertly managing the financials for each event.

But what truly sets Platinum apart for Emma? The colleagues who make every day a joy. 

And with over a decade of experience in events, Emma was thrilled to marry her skills with her passion for travel – having lived in four countries throughout her life.

Michelle – new to the travel industry but seasoned in marketing – brings a diverse skill set to Platinum that spans strategy, business development, account management, content creation and copywriting.

Her entrepreneurial background in coaching and tenure in agency life, has refined her problem-solving acumen and positive outlook.

With a client-centric ethos, Michelle prioritises relationship-building and aims to cultivate an environment of trust and shared vision within the team. Her dedication to collaboration and client satisfaction aligns her perfectly with the Platinum ethos.